Question 1

What is an ELD and why do I need one?

Accepted Answer

An Electronic Logging Device (ELD) automatically records a driver's driving time and Hours of Service (HOS) data. The FMCSA ELD mandate requires all commercial motor vehicle drivers who are required to maintain Records of Duty Status (RODS) to use a registered ELD. Non-compliance can result in fines of $1,000–$16,000 per violation.

Question 2

How long does ELD installation take?

Accepted Answer

FleetVision ELDs are plug-and-play. Installation takes less than 10 minutes — simply connect the device to your vehicle's OBD-II or J-Bus diagnostic port, download the driver app, and you're ready to go.

Question 3

What does your DOT compliance service include?

Accepted Answer

Our DOT compliance service covers FMCSA new entrant audits, mock DOT audits, driver qualification file management, drug and alcohol testing program setup, vehicle maintenance plans, HOS monitoring, and CSA score management.

Question 4

How does the AI dashcam work?

Accepted Answer

Our AI dashcam uses on-device artificial intelligence to detect risky driving behaviors like distracted driving, drowsiness, following too closely, and hard braking. It records events automatically and uploads clips to the cloud over LTE for manager review and driver coaching.

Question 5

Do you support owner-operators?

Accepted Answer

Yes. We offer plans designed specifically for owner-operators and small fleets. Whether you have 1 truck or 1,000, FleetVision has a compliance solution that fits your needs and budget.

Question 6

What is IFTA and do I need to file?

Accepted Answer

The International Fuel Tax Agreement (IFTA) requires interstate motor carriers to report fuel usage across all jurisdictions they operate in. If your commercial vehicle operates in more than one state or province, you likely need to file IFTA returns quarterly. Our platform automates mileage tracking by jurisdiction.

Question 7

How does your drug and alcohol testing work?

Accepted Answer

We coordinate your entire DOT drug and alcohol testing program, including pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing. We maintain a nationwide network of collection sites and provide DER (Designated Employer Representative) services.

Question 8

What kind of support do you offer?

Accepted Answer

We provide 24/7 live support by phone, email, and chat. Every fleet gets a dedicated compliance specialist who knows your account. Our emergency hotline is available for DOT audit situations and roadside inspection issues.

Question 9

Can I cancel my service at any time?

Accepted Answer

Yes. Our services are month-to-month with no long-term contracts required. You can cancel with 30 days' notice. Hardware purchased through our store is subject to our standard return and warranty policies.

Question 10

How do I get started?

Accepted Answer

Contact us for a free consultation. We'll assess your fleet's compliance needs, recommend the right services, and have you set up within days. Call (833) 888-8353 or fill out the contact form on our website.

Frequently asked questions.

Don't wait for the audit. Get compliant now.